Guide
Why chose OM travel?
By Admin
Jun 12, 2026
(Layout & tone fully referenced to the sample website, formal, detailed and suitable for official website, travel guide and client introduction; match inbound tourism & DMC business scenarios)
1. Unmatched Heritage & Professional DMC Expertise
Founded in 1968, OM Travel China stands as one of the earliest tourism pioneers in Hong Kong, boasting over half a century of solid industry experience. We have evolved steadily from a basic sightseeing operator into a full-fledged Destination Management Company (DMC) specializing in both leisure travel and MICE tourism across Hong Kong and Mainland China. With decades of on-the-ground operation, we have built mature service workflows, strict quality control systems and profound local destination insights. Unlike newly-established travel agencies, our long-standing reputation and accumulated experience guarantee stable, reliable and tailor-made travel solutions for individual travelers, family groups and corporate clients.
2. Expanded Global Network with Local Physical Operations
Following the merger with OM Travel Group in 2019, our service coverage has officially extended to Thailand, Vietnam and Myanmar. We maintain permanent physical offices in all operating destinations, rather than relying solely on third-party agents. Our localized teams are familiar with local policies, cultural customs and tourism resources, enabling rapid response to all travel arrangements and unexpected situations. This comprehensive regional network across Hong Kong, Mainland China and Southeast Asia allows us to design seamless cross-border itineraries and deliver consistent high-standard services throughout the journey.
3. Self-owned Transportation Fleet & Multilingual Professional Guides
We operate a complete in-house transportation fleet across all our destinations, including air-conditioned coaches, private cars and VIP vehicles of various models. All vehicles undergo regular maintenance and safety inspections to ensure comfort, punctuality and travel safety for every guest. Meanwhile, we employ a full team of professional tour guides fluent in English, Mandarin, Cantonese and multiple Southeast Asian languages. Our guides are well-trained in local history, culture, etiquette and emergency handling, providing thoughtful, informative and barrier-free guiding services for international visitors from all over the world.
4. Diversified Service Portfolio for Leisure & MICE Travel
We offer one-stop integrated travel services covering all travel categories to meet diverse client demands. For leisure travelers, we provide classic group tours, private customized tours, cultural experience trips, family holidays and adventure travels. For corporate clients, we deliver comprehensive MICE solutions, including corporate incentive tours, international conferences, business meetings, exhibition arrangements and corporate group activities. From itinerary design, accommodation booking and catering arrangement to on-site reception and post-trip follow-up, we take charge of every detail to create hassle-free travel experiences for both leisure and business groups.
5. Extensive Strategic & Equity Partnership Resources
OM Travel has established long-term strategic cooperation and equity partnerships with a wide range of premium suppliers across Hong Kong, Mainland China and Southeast Asia, including high-star hotels, scenic spots, featured local restaurants, cruise operators and local tourism institutions. Thanks to our deep resource integration and large-scale cooperation advantages, we can secure preferential prices, guaranteed room availability and exclusive travel resources even during peak tourist seasons, major festivals and large-scale exhibitions. Our solid partnership system also ensures flexible itinerary adjustment and high-quality alternative arrangements when unexpected issues occur.
6. Standardized Service & Comprehensive Risk Management
We implement unified standardized service rules across all branches and destinations, aligning with international tourism service norms. Every travel procedure, from pre-trip consultation and quotation confirmation to in-trip services and after-sales support, follows strict operating standards. We have formulated complete emergency response plans to tackle force majeure events such as extreme weather, traffic changes, temporary scenic spot adjustments and public health incidents. Whenever itinerary changes are required due to objective factors, our team will communicate with clients in a timely manner and offer reasonable alternatives to minimize impacts on your travel plans.
7. Flexible Customization & Client-Oriented Support
Whether you are a solo traveler, a small independent tourist (FIT), a large group, or a corporate MICE team, we provide highly flexible itinerary customization services. Our professional travel consultants will listen to your preferences, travel duration, budget and special requirements, and design exclusive travel plans accordingly. We support free reasonable itinerary revisions before formal booking confirmation. Throughout your journey, our local on-site team and 24-hour contact personnel are available to solve your problems and respond to your requests promptly. After the trip, we also provide dedicated after-sales service to handle inquiries and feedback effectively.
8. Transparent Pricing & Clear Service Terms
All our quotations are transparent and detailed, clearly listing items included and excluded in the travel package, in line with international tourism billing standards. We specify all service contents such as flights, trains, accommodation, meals, entrance fees, guide and driver services in the quotation. There are no hidden charges during the trip. For group tours, private tours and customized products, we set clear rules for deposit, final payment, itinerary alteration, cancellation and refund, child fares and payment methods. We accept multiple secure payment channels to bring convenience to global clients.
Supplementary Short Version (for sidebar / highlight module on website)
Why Choose OM Travel?
- 58 years of heritage: Hong Kong tourism pioneer and professional full-service DMC
- Cross-border network: Direct physical offices in Hong Kong, China, Thailand, Vietnam and Myanmar
- Self-owned vehicles & multilingual guides: Ensure safety, comfort and smooth communication
- Rich resource network: Long-term partners for stable resources and competitive prices
- All-round services: Cover leisure travel, private tours and full MICE solutions
- Strict service standards & emergency mechanisms: Reliable protection for your journey
