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Tips for Disabled Travellers Traveling in China

Preparation Stage

► Checking about your travel destinations:
You can see details in Destinations for China Travel with Seniors and Disableds
 
► Doing researching work
Know your destinations: get plenty of information and finalize your destinations, The barrier-free environment in China is developing fast, especially in cities like Beijing, shanghai, Tianjin, Guangzhou, Shenzhen, Shenyang and Qingdao. Try to get more information about your destinations and their accessible facilities.

Tips for disabled travelers in China

Know the accessible public facilities of your destinations: contact the airlines, cruise ship companies, hotels, airport and railway station as early as possible to ensure whether and how they can offer help based on your impaired mobility.
 
Know the regulation of taking your medication by air: consult the airline that you are going to take, and check their luggage rules, including how to carry your medication, wheel chair or therapy equipment.
 

When in China

► General disable access facilities in major cities in China






On the Street
 
► Public vehicles choices:
When travelling in a city: Taxi is the best choice with the most suitable level. No recommend other public vehicles including subway, bus, or light rail because of the crowded and unfriendly disable access design.
 
When travelling from a city to another: Long distance by flight and short distance by renting car will be the best choice. No train or coach because you could not image the crowded and extremely troubling situations you may meet.
 

Disabled Travel FAQs:

Q: Can I book wheelchair in China?
A: Yes, Top China Travel would like to offer you the wheelchair service which is attached in the tour. But an extra service fee will be charged. No individual wheelchair can be booked from us.
 
Q: Can I bring my medication to China?

A: Better to consult with China embassy or consulate in your country to get clear about the medical exit and entry regulation for that. Also, asking the airline about the medication regulation as well.

 
Q: Which emergency numbers should I keep when in China?

A: 110 for the police, 119 in case of fire or 120 for an ambulance. See more details about Useful Numbers in China

Taking Train with Wheelchair in China

Normal folding Wheelchair

Generally speaking, normal folding wheelchairs can be carried free of charge and are not included in the weight and volume restrictions of passengers' belongings (for example, 20 kg for adults and sum of external dimensions are no more than 130 cm). Please note that passengers with wheelchairs should actively cooperate with safety inspection when entering the railway station. And please ensure that the wheelchair does not occupy the passage or affect safety.
 

Electric Wheelchair

Generally speaking, electric wheelchair can be taken on the high-speed trains.
 

Disabled Travelers Take Train in China

The disabled can go to the Fast Check Lane while entering the railway station and ticket checking. And there are also accessible elevator for disabled with wheelchair. Some high-speed rails have carriage for disabled, which is equipped with toilets for disabled passengers with wheelchair. (For the accessible carriage, you can check it via 10306APP or consult the staff of the railway station.) And please note that not all the railway stations have the accessible elevators, and the best way is to ask for the assistance of the staff at the high-speed train or the staff at the railway station.
 

Taking Plane with Electric Wheelchair in China

While taking plane with the electric wheelchair in China, there are somethings that you should be aware of.

The battery of your electric wheelchair

Please be aware of the Model and the Rated Capacity of the battery of your wheelchair. And passengers with electric wheelchair need to arrive at the airport 2 hours earlier to check in.

Wheelchairs with lithium-ion batteries:Passengers must remove the battery and carry it into the cabin. And the wheelchair without battery can be checked in. The rated capacity of each battery shall not exceed 300Wh. If the wheelchair is equipped with 2 batteries, the rated capacity of each battery shall not exceed 160Wh. Each passenger can carry at most one spare battery with a rated capacity of no more than 300 Wh, or two spare batteries with a rated capacity of no more than 160 Wh.
 

Guide for Passengers Taking Plane with Electric Wheelchair

Please contact the relevant airlines at least 48 hours before your departure. The staff of the airline will confirm with you about the details of your wheelchair and battery and tell you what to do.

The General Process of Taking Plane with Electric Wheelchair

1. Be aware of your battery type, model and rated capacity of your electric wheelchair

2. Contact and consult the staff of the relevant airlines

3. Fill in the Application Form of the Special Service Applications

4. Arrive at the airport 2 hours earlier to check in